Zapier Communications Specialist

Posted on February 8th, 2019

Communications Specialist

Hi there!

We're looking for a Communications Specialist to join the communications team at Zapier. Zapier’s on a mission to make everyone more productive at work. Over 3 million professionals already use Zapier to save more time, but there are tens of millions more to reach. We’re looking for a highly motivated PR and social media specialist to promote Zapier as an essential productivity tool.

If you’re interested in launching your career at a fast-growing and profitable startup, then read on…

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

About You

You’re an up-and-coming PR pro. We’re looking for about 2 years of relevant professional experience in public relations, marketing, or content roles. You’ve worked with media in the past, and you love landing positive, on-message stories.

You’re an excellent written communicator. You’ve written social media posts, media pitches, messaging, press releases, and blog posts. You can learn our brand’s voice and create engaging content.

You’re familiar with social media programs. You’ll create fun and results-driven social media programs for a variety of channels (Facebook, Twitter, LinkedIn, Instagram, etc.)

You’re creative and persistent. You’ll try lots of angles to get Zapier mentioned in all types of press outlets. You keep an eye out for media, speaking, and award opportunities as they arise and keep up on industry trends.

You’re solid at time management. You’ll juggle a variety fast-moving and unexpected communications projects, and you’ll do what it takes to get the job done. As a part of a growing company, you have an opportunity to make a big impact, and you’re keen to build processes that’ll make your job more efficient over time.

Things You’ll Do

  • Create and pitch PR campaigns that will attract Zapier users across a variety of industries
  • Secure coverage for Zapier with vertical publications like real estate, marketing, small business, lifestyle, and more
  • Manage our social media presence, grow our following and create engaging content for our followers
  • Assist with our employer branding initiatives and help tell the world why Zapier is a great place to work
  • Work with our external agency on day-to-day PR activities and help to drive their results
  • As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier

About Zapier

For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: Anywhere in the U.S. or Canada

If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 200+ is distributed because it lets us work with the best people.


  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

How to Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question.

After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

Apply for this Position