Posted on August 15th, 2019
Product Designer - Developer Platform - Location: Remote, US or Canada
We're looking for a Product Designer to help lead our high-performing Developer Platform product development team on a shared mission to create simple, effective user experiences. Are you excited to work on challenging problems with a team of designers, product managers, and engineers? Then keep reading!
We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.
Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
You are a skilled UX and UI designer. You have 5+ years of experience designing and building developer tools, enterprise software, or complex web applications with a technical end-user. You have shipped design for a product used by millions of people. You have a strong user-centered approach when making design decisions, and you back those decisions with user research. You’re excited to face complex, technical problems and turn them into delightful moments for customers. You are able to quickly build up an understanding of all experiences and touchpoints that go into delivering value to our customers and you help your product teams with product roadmap planning and prioritization.
You are a skilled researcher. You enjoy learning from customers, and you’re comfortable scheduling, participating, and facilitating time with them regularly to clarify or validate assumptions. You communicate what you learn with your team, and work with them to prioritize and iterate on solutions.
You leverage quantitative data. You look for areas to make an impact and continuously work to build up a solid understanding of business needs. You draw connections between team goals and company goals to help impact specific company metrics. You know how to measure the results of your work, test it with real users, and understand its downstream effects.
You're a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You'll use written summaries and reports to communicate design thinking, rationale, findings, and next steps to other designers, product managers, engineers, and the full Zapier team.
You're a champion for doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.
You help others grow. You realize that how you grow is by helping others grow themselves. You invest time and attention to sharing what you’ve learned on your journey, and help guide and support others on theirs.
BONUS: You’ve been a developer in a past life, and/or have designed products where a great developer experience was essential. While not a requirement, we feel that this experience and domain expertise helps when it comes to empathizing with our users, mainly software developers.
A Product Designer’s Role at Zapier
Zapier is a small, fast-paced company, so you'll get experience with a little bit of everything. That said, here are some things you'll probably do:
For the past six years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.
We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.
We believe that with the right tools, you can have big impact with less hassle.
We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.
We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.
The Whole Package
Location: United States or Canada
Our team of 200+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.
*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees. Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.
Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.