Stripe Platform Administrator, Atlassian

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Platform Administrator, Atlassian

Build the infrastructure that helps us build Stripe

The Core Applications team at Stripe builds and runs the systems that keep Stripe running smoothly. Your work will connect Stripes from around the world and contribute directly to the company’s mission of making online payments easier and better. As a Platform Administrator on the Core Applications team, you will play a critical role in building and scaling our internal systems while ensuring your fellow Stripes continue to be productive and happy. As part of the team that administers our Atlassian products, you’ll be one of the primary points of contact for Atlassian Platform.

You will:

  • Design, administer, build, and scale Stripe’s Atlassian (JIRA, Confluence) services
  • Develop, configure and optimize workflows, reports, dashboards, and other customizations
  • Build and support JIRA workflows, projects, custom field configurations, screen schemes, permission schemes and notification schemes
  • Install, manage and administer Jira/Confluence add-ons
  • Work with ScriptRunner and Automation for Jira plugins
  • Design and ship tools and automation to drive Stripe’s productivity and efficiency
  • Collaborate across global teams including operations, infrastructure, security and engineering
  • Work closely with our IT team to scale enterprise applications operations and support
  • Troubleshoot and solve complex issues spanning multiple systems, teams, and regions
  • Create and maintain detailed technical and user facing documentation
  • Help grow and mentor the global IT organization
  • Participate in regular on-call responsibilities


Our ideal candidate will possess:

  • 5+ years of relevant technical experience in system administration or engineering
  • Demonstrated experience scaling Atlassian products to support 8000+ users
  • Expertise managing enterprise applications (Slack, G Suite, Dropbox, JIRA, Confluence)
  • Experience with implementing, maintaining and operating ediscovery tools and systems
  • Experience with Linux infrastructure, systems, software, and tools
  • Experience with Information Technology and Security best practices
  • Ability to plan, drive, code, and support multiple, concurrent projects and initiatives
  • Empathetic, humble and customer focused demeanor
  • Exemplary collaboration and communication skills
  • Comfort working in high growth environments

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