B2B SaaS company in the ecommerce space Operations Lead

Posted on May 20th, 2019

Fast growing US-based software company (in the B2B ecommerce space) is looking for an operations lead.

We’re looking for someone fitting the following description:

  • You’re exceptionally detail oriented: You are a perfectionist who never lets anything fall through the cracks.
  • You close every loop, spot every error, and look around corners to make sure every detail is perfect.
  • You have the ability to build consensus and relationships among managers, partners, and employees.
  • You have a high emotional intelligence, and passion for people.
  • You see the big picture and can help take it from concept to reality.
  • You have at least 3-5 years experience in a similar role.
  • You’re comfortable dealing with numbers and analytics - and using them to drive business decisions.
  • You have a willingness to learn.
  • You have the ability to prioritize and hit deadlines.
  • You know how to have fun: You have a sense of humor and can laugh with the best of them


  • Project Management.
  • Develop, implement and review operational policies and procedures.
  • Execute on marketing initiatives.
  • Help promote a company culture that encourages top performance and high morale.
  • Oversee day to day execution of business operations, critical issues, ticketing, and communications.
  • Collaborating on new hires / contractors / vendors.
  • Managing and mentor team members in a leadership role.
  • Collaborate with internal teams to find opportunities to drive operational inefficiencies and increase quality of customer experience.
  • Collaborate on the creation of internal documentation and systems for business processes.
  • Status reports on active projects.
  • Establish metrics and reporting that will drive the business forward.


  • Experience in management, operations, and leadership.
  • Ability to handle confidential information.
  • Excellent communication skills.
  • English as a native language.
  • Computer savvy.
  • Familiar with ecommerce and software.
  • Proven track record of driving improvements using data
  • Technical background is a plus
  • At least 3-5 years in a similar role


  • Work from home - we’re a fully remote team :)
  • 14 days paid time off per year.


  • Compensation depends upon experience.
  • This is a full time contractor position
  • This is a 100% remote position.

How to proceed

Please fill in the application form at the following URL

Apply for this Position