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Twilio Flex/Contact Center Sales Specialist - U.S. Enterprise East
Because you belong at Twilio
The Who, What, Why and Where
Twilio Flex is a fast growing area of Twilio’s global business. With Twilio Flex as their programmable contact center platform, Twilio customers around the globe are quickly developing highly tailored, contact center experiences for their customers, agents, and supervisors on a “cloud always” platform, with true omnichannel capabilities, and at scale! If you are a contact center specialist wanting to be part of a team that is revolutionizing the way contact centers think about technology, are customer obsessed, and are an evangelist at heart, we want you to consider joining us!
Twilio is looking for a Contact Center Specialty Sales Specialist to support and lead high value Call Center prospects/customers in the U.S. Enterprise space. This is an overlay sales role and the candidate will own the fast growing contact center business in the region, and help source new opportunities for a fundamentally better way to meet the needs of customer care organizations. Responsibilities will include supporting the AE community in their respective region as their contact center domain and subject matter specialist, execution of GTM motions and sales playbooks, establishing a feedback loop to the broader GTM leadership team, and supporting deals through the entire sales cycle.
Twilio is looking for a proven Sales Excutive who lives the Twilio Magic to focus on Call Centers and looking to grow their career in the fast-growing cloud market. They also have:
We get many highly-qualified prospects every day from corporations already interested in using our platform. Prospects come in via phone, email, and our self-service product. You will employ a solution selling methodology to drive these leads through a high-velocity pipeline.
This role will be based near a major city in the West Region. We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, non-profits and Enterprises to make an impact on their services. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.
We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.