Stripe Full Stack Engineer, Onboarding Experience

This job was found on Greenhouse

View original

Full Stack / Frontend Engineer, Onboarding Experience

 

“You never get a second chance to make a first impression”, and in our mission to increase the GDP of the internet, the cross-functional Onboarding team is responsible for that first impression.  We deftly lead our users through the process of signing up on Stripe, and make sure they are connected with exactly the right products, while adapting to their business model, needs, and risk profile.  We ruthlessly minimize friction and user surprise, while ensuring we safely operate on their behalf in the financial ecosystem.

You will

  • Build intuitive and delightful onboarding experiences that strengthen our reputation for exceptional user experience.
  • Build infrastructure that allows product teams to refine their product specific onboarding journeys
  • Rigorously measure outcomes that drive bottom line impact to Stripe’s business.
  • Work across the company with product, policy, and global teams.

We’re looking for someone who has

  • 3+ years of industry front-end development experience, building, running, and debugging web applications using modern JS frameworks (React, Angular, etc).
  • *A strong technical background, including 5+ years of experience as a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users. We work mostly with JavaScript (React), Redux, Ruby, GraphQL/Apollo, SQL, HTML, and CSS. (None of us are experts in all of these either).
  • A true passion for user experience, as evidenced by an obsessive user focus, as well as an ability to render complexity down to its truest essence.
  • A desire to work with some of our most demanding and discerning customers



Apply for this position