Posted on August 9th, 2019
This UX Researcher position for our Ops stage groups is 100% remote.
We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’re doubling the size of the UX team, we're embedding a UX Researcher into each of our product areas, and we’re doubling the number of GitLab employees to over 1000 this year, too.
At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases and an overview of the product vision you’d contribute to when working here.
As a UX Researcher at GitLab, you will be embedded into our Ops stage group, overseeing research needs for users who are responsible for the Operations side of the DevOps lifecycle.
You will be leading generative research projects within our Monitor and Configure teams, and supporting Product Designers who are doing evaluative research and usability testing in these areas. The users of Monitor and Configure are Operations specialists, people who are responsible for incident management, monitoring application metrics, and for configuring applications with Kubernetes, so you'll be working on highly technical, challenging issues. We work using Agile methodologies and ship features monthly.
Experience of mentoring junior research colleagues. Experience working for a startup. Experience working with a remote team. Enterprise software experience. Developer platform or software tooling industry experience. Degree in psychology, human factors, human-computer interaction or related field. Experience with open source tools
The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.
Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.
Our hiring process for this UX Researcher position typically follows five stages. The details of this process and the compensation for this role can be found at the bottom of our job family page.
When submitting your application please include a covering letter detailing why you think you are suitable for this position.