Ko-fi.com Community Manager

Posted on May 29th, 2019

We’re looking for a Community Manager with the talent, energy and determination to help creators and their fans connect and prosper on Ko-fi. Are you excited by the idea of working at an early stage, remote start-up leading projects reaching an audience of millions?

If we’re right for each other then

  • You’ll work from anywhere
  • Receive competitive pay + bonuses
  • Have a professional development allowance
  • Work on high-impact projects with lots of autonomy

About You

You have experience working remotely and can work as a full-time contractor on your own schedule of hours.

You have at least 2 years, demonstrable experience in a growth, marketing, community or content position, ideally in a consumer or creative organisation.

You’re an excellent written communicator. You’ve written engaging social media posts, blog content, media pitches and press releases with proven results.

You’re curious and data driven, you’ll maintain quantitative data rigor while seeking new and creative ways to grow the community.

You’re curious and resourceful with the ability to connect and persuade your audience to act while being sensitive to community norms and risks.

You’re solid at time management. You’ll juggle a variety fast-moving and unexpected communications projects, and you’ll do what it takes to get the job done. As a part of a growing company, you have an opportunity to make a big impact, and you’re keen to build processes that’ll make your job more efficient over time.

Things You’ll Do

Plan, research, write and publish content to amplify Ko-fi use-cases, encourage adoption of features and ultimately grow free and paid membership.

Grow Ko-fi’s influencer base and implement, operate and measure the effectiveness of the ambassador and affiliate programmes.

Manage our social media presence, engage the audience to grow our following and create engaging content for followers.

Seek out opportunities to partner with online services, organisations and influencers who add value to the Ko-fi community and grow the platform.

Listen to community sentiment, identify growth opportunities, trends, emergent opportunities and product improvement ideas.

Secure coverage for Ko-fi both online and offline media.

Manage the email newsletter, social media channels, Ko-fi’s own Ko-fi page in addition to our presence across all other platforms.

Monitor growth metrics with your own standardised dashboards.

How We Hire

  1. Upload your CV and answer a few questions on the form. Add your favourite emoji to your name to show you have read the info :)
  2. Receive a reply within 7 days of your application
  3. Video call with Nigel or Simon (Ko-fi founders)
  4. Real world mini-project
  5. Contract offer made
Apply for this Position