Twilio Principal Product Manager - Network Edge

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Because you belong at Twilio

The Who, What, Why and Where

At Twilio, our mission is to power the future of communications. The Twilio Super Network simplifies, strengthens and unites carrier communication networks using software. We are looking for a talented and passionate product manager who is excited at the opportunity to build and lead Twilio’s Interconnect product and team.   The Interconnect team is tasked with building out automation and services that enable customers to use private connections when connecting to Twilio’s cloud.


Twilio is looking for an product manager who lives the Twilio Magic and has:

  • 6+ years of product/programme management in the software enterprise environment.
  • Analytical skills, ability to query complex data sets to make data driven decisions and insights.
  • Strong writing skills, for both product and engineering. You can communicate sophisticated matters concisely and clearly.
  • The ability to solicit customer requirements from many sources, prioritize, and partner with engineering and design to deliver.
  • Experience working with engineers to deliver software using Agile methodologies and lead solution design with engineering partners.
  • Aptitude for working with teams in globally remote offices and syncing with colleagues around the world
  • Desire to make an impact and thrive in collaborative, energetic team
  • Bachelor’s degree or equivalent experience required


As a Product Manager, you will live the Twilio Magic values:

  • WRITE IT DOWN: Communicating with other product managers across the globe, from product vision to specifications to product performance analysis. Documenting and regularly representing your product and your teams work to upper management.
  • DRAW THE OWL and BE AN OWNER: You will act as a leader -  not just setting direction for an engineering team, but for your product, it’s customers and business outcomes.
  • RUTHLESSLY PRIORITIZE: You will take large, ill defined, and complex ideas and compose clearly articulated roadmaps. You will partner with teams to deliver them on time.
  • EMPOWER OTHERS: From broad, company-wide mission statements, you will need to work with your colleagues to align on vision and build a roadmap that we can execute.
  • NO SHENANIGANS: Develop a clear point of view and influence the people around you, changing our course if necessary.


Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world's telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world's most demanding applications.

Twilio's Super Network team is responsible for providing and managing the telco connectivity and services that power the Programmable Communications Cloud and Engagement Cloud products. We do this by ensuring the network remains healthy, provides the coverage and capabilities customers require and operates in a cost-efficient manner.

Twilio’s Interconnect product offers customers the ability to connect to Twilio’s cloud via private connections. The goal of thes private connections is to protect customers communications with Network level security and guarantee quality from end-to-end.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


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