Posted on January 17th, 2020
Agiletestware is looking for a Sales Assistant to help convert prospects into paying and valued customers. We are a self-funded software company. We develop packaged software that is used by a variety of companies to help improve their engineering processes. We have have been around for 8+ years and a profitable company.
We are a super small team (2 people) who all working from the comfort of their homes or coworking spaces and communicate via Skype and Zoom. This is a remote role and you can work from anywhere in the world. Most of our sales leads come from the United States. As such, sometimes you may need to call them in appropriate US time. 90% of your interactions will happen via email and about 10% via phone.
Base Salary: $12,000 USD / Year
Reimbursement for any co-working space
Reimbursement for daily breakfast and lunches
$500 bonus per quarter if we meet our goals.
What's the job?
When customers sign up on our website, we send them a welcome email. Currently, we do a poor job of following up with these sales prospects. Your responsiblity will be to keep on top of all these leads, check-in with them on a weekly basis, and work with the team to resolve all their issues, and eventually convert them to a paying customer. In addition, you will also be responsible for sending renewal reminder to existing customers. Basically, you are responsible for increasing our sales targets :)
Daily login to our CRM systems and checking for new leads
Following up with leads to make sure that their evaluation is going well and if they need any help
Setting up meeting with customer and our team in case they need technical support
Organizing our current paid customer data and reminders so that we can be better about our renewal process.
Sending invoices and quotes using QuickBooks
Clean up Leads and discard unqualified leads.
Call leads on their phones and follow up without being annoying
Outstanding written and verbal communication skills with the ability to build rapport with new customers
Initiative, self-motivation and good time management skills
Able to work well as part of a team as well as independently. Our current processes aren't great so we are looking for someone who can come with fresh ideas and improve things.
Skill Highly Desired
Excel / Google Sheets for organizing sales data and dates
Exposure to some CRM tool
Good written English
Prior experience with software sales