Posted on April 30th, 2019
As our Support Specialist, you’ll provide a valuable service to the millions of people that use AdBlock products daily. We strive to solve support issues in a friendly and compassionate way, and you will be our first line of communication with AdBlock users. You’ll engage with people via our help desk, product reviews, social media, and other channels. You’ll also have the opportunity to assist in knowledge base, blog, and other writing projects, so strong writing skills are a must.
We are looking for an empathetic support person who is excited to help AdBlock users solve a wide range of potential issues, from deeply technical problems to basic troubleshooting. Since our support team is small, our ideal candidate will also be comfortable wearing many hats.
You’ll report to our Director of Support and will have the opportunity to be involved in a variety of projects. This is a coverage position so while there is flexibility in the schedule, you’ll need to be available during general business hours.
We’re serious about our work, but we don’t take ourselves too seriously. We want AdBlock to be a place where people love their work, like their co-workers, and treat everyone with respect and empathy.
We are a small team, and we believe our strength comes from our diversity. We strive to create an inclusive environment where differences in race, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age only make us stronger.
If this role sounds exciting and you live in North America, please send an email to email@example.com with the following:
The AdBlock Team