Posted on February 4th, 2019
We are a small software development and research company headquartered in Chicago. Our team is focused on Fintech projects designed to leverage big data and machine learning in the financial markets. Our software product is an innovative, customizable, fully automated technical analysis charting and monitoring platform for active traders and market analysis professionals. We pride ourselves in solving complex problems in simple ways and on finding interesting new ways to solve analysis problems in creative ways.
We are seeking a customer success consultant to join our customer success team. This team is responsible for demonstrating the software platform to new customers, training new customers/users in how to use the software correctly, performing webinars and assisting with marketing activities, and liaison between customers and the development team to help resolve problems. Customer success consultants must be able to multitask and be friendly, outgoing and fun to talk to while working in a fast paced environment.
Because the customer base is comprised of stock traders, applicants with experience trading stocks, cryptos, or other assets using technical analysis will be given preference.
Customer service experience with the personality to match
Please answer the following questions in your cover letter when applying online via this form. Walk ins and phone calls are not accepted, the only way to apply is via this form.