Posted on August 3rd, 2019
Hi! We're GorillaDesk.
We’ve built an amazing cloud-based software solution (SaaS) for field-service professionals—most notably, the pest control industry—that enables them to organize their business, impress their clients, and connect their team without breaking a sweat.
In fact, at the time of this posting, over 1,000 local service businesses trust GorillaDesk to help them quote, schedule, invoice, and get paid—faster!
Which means we've been able to achieve a rare combination of high double-digit annual growth and industry-leading profitability since our inception, five years ago.
We do it by aggressively recruiting the absolute best and brightest people and structuring our company in a way that makes them want to work here forever.
It's easy to say, but very hard to execute.
Here are the tenants we’ve embraced and how they’ve allowed us to develop a strong, motivated team, working hard towards true north:
What You’ll Gain:
We are also one of the early adopters of the Entrepreneurial Operating System (EOS), a new style of running an organization in a self-organizing manner that draws inspiration from agile software development and lean manufacturing processes.
Rather than hiring people for exactly one job description, we instead look to find well-rounded team members and flexible thinkers; those who can survey a wide range of sources, synthesize key insights and recommend actionable strategies to propel GorillaDesk into the future.
As a self-organizing team, our people have multiple roles and our job descriptions, including this one, are regularly updated via small iterations. As their interests change and our needs change, the roles people fill change dynamically over time.
'Most startups believe in iteration of their products. Now they need to apply the same thinking to their organizations.'
– Adam Pisoni, Yammer Co-Founder & CTO
That said, EOS is not unstructured: you will understand your current role and responsibilities.
Even though EOS is a lot to learn, we have a great onboarding process and the rest of our team will guide you through your first few months.
As our Growth Marketer / Funnel Builder, you’ll build full-scaled digital marketing campaigns that attract traffic, convert leads, and most importantly, close sales.
Specifically, some of your responsibilities will include:
Phase 1: Define what makes GorillaDesk unique, what makes it great, and why customers should care. By the end of this phase, you will have a clear vision and direction, and all the building blocks you need to build your first end-to-end sales funnel. The activities that will help you during this phase include:
Phase 2: Bridge the gap between GorillaDesk and the people who want to buy from us. Think of this phase as building a path from our website’s front door to a busy highway full of our ideal customers. The traction channels you can tap into during this phase include:
Phase 3: Customer acquisition isn’t just about winning more business—it’s about making the process of converting leads and closing sales as simple, quick, and automated as possible. We want to scale our sales. The following return path channels should help you put our sales funnel on autopilot:
*We don’t expect you to do all these things. That’s silly and unrealistic. But we do expect you to take extreme ownership over the projects you work on.
Some metrics you may end up owning are:
As you might expect from a company that is so open, we also post our salary information right here in the job post.
If this description sounds like you, there’s a chance I’d like to offer you $50K - $75K in salary. Straight up cash money. I mean, it’d be in exchange for your professional services each year, but still.
You also get 6 company-wide holidays per year and 10 flexible paid time off days which can be used as you please. Go have fun. Don't work all the time.
Our goal is to offer the greatest work environment possible and pay people well enough to make it possible for them to join our team. Come learn our way of working, take on as many roles as you can, and establish yourself as a valuable player on our team.
We’ve found that the best candidates shine most when they can interact directly with our team and show their skills in action. This requires some work from you, so we’ll pay you to join the team during a “paid interview”.
Assuming your submission exceeds expectations, we will reach out to schedule a few informal conversations with our team to learn more about you, and provide an opportunity for you to ask questions of us.
If all goes well for both you and GorillaDesk, we will hire you for a paid interview where you work with us for approximately one week (12-15 hours max) as a 1099 contractor. You can do this on the side of your current full-time job so there is less risk to you.
If both parties enjoy working together, we will expand our relationship with you into a full-time W2 role. If not, we go our separate ways, both sides leaving “winners” in the deal.