GitHub Core Documentation Manager

Posted on July 1st, 2019

We're looking for a Core Documentation Manager to help build and support GitHub's team of Core Content Writers.

The Core Documentation Manager will lead core writers as they create helpful product documentation. They will mentor, coach, and sponsor core writers on the Product Documentation team, prioritize work across the team, and communicate with teams across the company. They will also be well-versed in GitHub's products and processes and will lead and contribute to process and content improvements for the Product Documentation team.

The Core Documentation Manager should be an adept writer, able to provide reviews on the content the Core Content Writers create. They must be empathetic as a writer, able to put themselves in the user's position and help solve problems before they're asked.

The Product Documentation team is highly distributed and we embrace an environment of asynchronous communication. You'll need strong communication skills and the ability to build working relationships with people in locations around the globe.

If you're a leader with a desire to help writers of all skill levels do the best work of their careers, we'd like to hear from you!

Responsibilities:

  • Prioritize and plan the core content writing team's work
  • Meet 1-1 with team members on a regular basis
  • Plan and support career development
  • Give guided performance feedback
  • Serve as a coach and mentor to Core Content Writers
  • Keep communication channels open within the GitHub organization

Minimum Qualifications:

  • Impeccable written and verbal communication skills.
  • Strong user advocate, especially for new users.
  • Ability to compassionately give and receive editorial and technical feedback.
  • Strong ability to plan and prioritize complex writing projects across a team with high attention to detail along the way.
  • Excellent communication skills, especially when working with a distributed team.

It would be helpful to have:

  • Familiarity with Git and GitHub
  • Experience working across cross-functional teams with competing priorities
  • Experience creating and reviewing technical content
  • Experience working collaboratively with a team of writers or editors

Who We Are:

GitHub is the developer company. Over 36 million people use GitHub to build amazing things together across 100 million repositories. We make it easier for developers to be developers: to work together, to solve challenging problems, to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.

What We Value:

Collaboration: We believe the best work is done together. 
Empathy: We believe in putting people first. 
Quality: We believe in setting the standard for excellence. 
Positive Impact: We believe in making the world a better place through our work. 
Shipping: We believe in creating things for the people using them.

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where over half of our Hubbers work, snack, and create daily. The other half of our Hubbers work remotely in 18 countries across the globe. Here is a complete list of where we can hire!

We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Where We Can Hire

Please note that benefits vary by country, if you have any questions, please don't hesitate to ask your Talent Partner. 

 
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