GitLab Product Designer, Plan

Posted on October 14th, 2019

This Product Designer position for our Plan stage group is 100% remote.

A brief overview:

GitLab is building an open source, single application for the entire software development lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’ve more than doubled the size of the Product Design team, and we’re increasing the number of GitLab employees to over 1,000 this financial year, too.

At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases, the maturity of our different product categories, check out the details of our past releases, and see an overview of the product vision you’d contribute to when working here.

As a Product Designer at GitLab, you will be embedded in our Plan stage group. It’s a highly visible area, where you’ll be tasked with improving the experience of our planning tools, enabling our users to manage issues, track their time, and effectively manage their workflow with a tool that adapts to their needs and development processes.

What you can expect in a Product Designer, Plan role at GitLab:

  • You’ll make the experience of using GitLab's Plan features better. Initially, you'll be tasked with improving how Epics work, how our plan features integrate with 3rd party tools like Jira, and building in charts so users can track burndown and time more effectively.
  • You'll work alongside Product Managers to define and shape our Plan product while enabling our future-focused strategy.
  • You’ll work alongside UX Researchers, Plan other Product Designers, and Engineers to iterate on new user journeys within the GitLab product.
  • You’ll utilize wireframes, prototypes, user flows, mockups, hi-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas
  • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
  • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
  • You’ll contribute to our Design System, alongside the rest of the UX team, and the GitLab community as a whole.

Projects you might work on in our Plan stage group:

You’ll spend your time collaborating with a cross-functional team, helping build out our time tracking features, kanban boards, and issue tracking tooling. You’ll also contribute to our Pajamas design system.

You should apply if:

  • You’ve got experience designing complex web applications, enterprise software, or developer tooling. 
  • You’ve got some experience working as a Product Designer on project management, planning, or workflow management software.
  • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
  • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
  • You want to design for a complex product with cross-functional users who have continually evolving needs.
  • You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
  • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
  • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
  • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.

What it’s like to work here at GitLab:

The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event. Our hiring process for this Senior Product Designer position typically follows five stages. The details of this process and the compensation for this role can be found at the bottom of our job family page.

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