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Inventory Planner forecasts customer demand so that eCommerce merchants have the right products at the right time. Saving time on ordering and optimizing inventory budgets, Inventory Planner supports online sellers to recommend what they should have on hand, view trends in their store, and prepare so that they don’t miss out on sales.
The Customer Success Manager will be the point person for on-boarding new accounts, supporting current users, and communicating with the IP team to trouble-shoot. This person will conduct demos and live calls with new customers to ensure full understanding and use of the software. The Customer Success Manager contributes to support documentation and videos. Ongoing tracking of feature requests also ensures that Inventory Planner focuses development on what is needed by and will benefit the largest number of users.
Inventory Planner is a fully remote team. The Customer SuccessManager needs to be available Monday-Friday during the work day in NorthAmerica. This person must be comfortable with prioritizing a variety of tasks in a fast-paced environment.
Create a 5 minute (maximum) video explaining one feature or section of Inventory Planner.
Send video, resume, and cover letter to firstname.lastname@example.org. Only applicants submitting all required material will be considered for the position.