GitLab Senior Product Designer, Growth

Posted on July 23rd, 2019

This Senior Product Designer position for our Growth stage group is 100% remote.

A brief overview:

GitLab is building an open source, single application for the entire DevOps lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’re doubling the size of the UX team, and we’re doubling the number of GitLab employees to over 1000 this year, too.

At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases and an overview of the product vision you’d contribute to when working here.

As a Product Designer at GitLab, you will be working on our Growth stage group, where you’ll be working improving the user journey from acquisition to customer, improving adoption of the different elements of our product, and ultimately increasing the revenue of our product. 

What you can expect in a Senior Product Designer, Growth role at GitLab:

  • You'll iterate on existing journeys, test new flows and utilize data to help customers get more value out of our product.
  • You'll work with Product Managers to define the product goals, roadmap, and strategy for our Growth stage group.
  • You'll participate in AB testing by proposing experiments, designing tests, and analyzing learnings.
  • You’ll mentor other Product Designers within the team
  • You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and hi-fidelity visual designs.
  • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
  • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team, ensuring recommendations are communicated effectively across our organization.
  • You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole.

Projects you might work on in our Growth stage group:

You’ll be expected to dive into our product analytics, understand our conversion points, form hypotheses and test these out, all with the goal to increase conversion, sign-ups, and growth. You might work on functionality around onboarding a new user, communicating premium features, or helping customers get the most out of a free trial. You can also tell us what's valuable to work on! 

You’ll join the team at an early stage, collaborating with a cross-functional team. You can read about the strategy, structure, and composition of our Growth team in our handbook.

You should apply if:

  • You’ve got at least a few years of experience designing developer tools, enterprise software, or complex web applications.
  • You’ve got some experience designing in a team that's focused on customer growth. This can be from either an enterprise product or eCommerce team
  • You’ve got a deep understanding of designing for growth
  • You’ve got some knowledge of the developer tooling space through past experiences, passions or previous job roles
  • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
  • You want to design for a complex product with technical users who have continually evolving needs
  • You’ve got experience forming hypotheses, and testing these in a commercial design role
  • You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design.
  • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
  • You’re able to understand technical front end concepts, uGit, review front-end merge requests or write custom HTML and CSS.
  • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.

What it’s like to work here at GitLab:

The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

Our hiring process for this Product Designer position typically follows five stages. The details of this process, and the compensation for this role can be found at the bottom of our job family page.

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