Posted on June 4th, 2019
At GitLab, we are fundamentally changing the way our customers get their software to market by putting the entire DevOps lifecycle into a single application. With over 100,000 organizations using the product GitLab is one of the fastest growing companies in technology. Our customer success teams are responsible for ensuring that our customers are wildly successful in achieving their business outcomes with the GitLab product as they move to truly modern DevOps. A complete long-term engagement of planning, strategy, coaching, services and relationship building ensures our customers exceed their goals and digitally transform. We know that our customers trust GitLab to take their ideas all the way from plan to shipped product in production and we don’t take that responsibility lightly. We have an incredible existing, and rapidly growing, customer base, with a passionate, supportive open-source community and incredibly talented teams located in 40 countries focused on supporting them.
We're looking for a Deal Desk Analyst who will be responsible for supporting the Field Teams in renewing customers, leveraging pricing strategy, quote management, facilitating contract reviews and identifying upsell and cross sell opportunities. This position will work collaboratively with the Field and internal organizations such as Legal, Finance, Support and Sales Operations to ensure deals are executed with velocity and accuracy. This is a great opportunity to create scalable processes to support a fast growing company where your responsibilities will increase exponentially with your ability. The role will support the vision of Gitlab’s sales leadership team and will report to our Senior Sales Operations Manager.
To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
Additional details about our process can be found on our hiring page.