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Restream.io is a start up that is working in the field of LIVE streaming. Resteam allows users to stream their LIVE streams to multiple destinations at the same time. Some of our customers are Italian government, top DJs, gamers, TV presenters, etc.
We are growing exponentially and currently looking for a Support Specialist to start working with us. This is an entry level job, however, responsibilities will grow, depending on the skill set of the candidate. There are many areas where we still need bright people to do the work!
Answer customers via chat
Follow up with customers to upscale our plans
Execute on projects to improve efficiency of our day-to-day operations
Create and run initiatives to improve customer satisfaction
Share the knowledge with customers to improve overall awareness of the LIVE stream
Past experience in Customer Service
Experience dealing with big volumes
Experience growing in the role
Interest in the industry
Experience in LIVE streaming is prefered but not required
Fluency in English is required, fluency in Portugese, Spanish, Russian or German is not necessary but welcomed
What we offer
Start-up environment and flat company structure: daily work with the founders, no managers to watch over your shoulder.
Directly influencing the direction of the product and development.
Compensation: salary + equity.