Zapier Sr. UX Engineer - Zapier Labs

This job was found on Greenhouse

View Original

Hi there!

We're looking for a Sr. UX Engineer to join the Zapier Labs team, our newly formed R&D department.  As we experience our biggest period of growth, we created Zapier Labs to focus on innovation and building new products and services with a broad scope around our mission to democratize automation.

As part of this small and scrappy team, you will focus on designing user interfaces and experiences and leverage your technical chops to deeply partner with engineers. Ultimately, you’ll be responsible for shaping and creating new products that can be loved by over 5 million professionals who already use Zapier to automate their work.

Interested? Then read on…

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

About You

You're a technical designer. You focus your work on UI design and UX that makes sense to users, but have the technical chops to understand APIs, logic and software to make complex, technical concepts easily understood. In this way, you'll push the boundary for making hard new products easy for users. 

You’re a skilled product creator. You have seen the life cycle of new products from 0 to 1 and played an active and key role in shaping the product that shipped. . You excel in rapid prototyping, failing fast and you know when to stop or pivot a project when things aren't working.

You're a generalist. In Labs, we believe small self-guided teams move quickly and wear multiple hats. This is important when creating new things. As a UX Engineer, you'll likely be partnered with one other product engineer. Between you and your partner, you'll do everything from shaping direction, talking to users, prototyping, building, testing, and iterating to get early product/market fit on the things you build.

You’re an excellent written communicator. We’re a 100% remote team. Writing is our primary means of communication at Zapier. You have strong written communication with the ability to clearly and concisely convey ideas and information. 

Things You’ll Do

  • Design technical product interfaces and experiences for non-technical users.
  • Prototype new products (either using design prototyping tools or code).
  • Talk to users, do customer development, and test things on a weekly basis.
  • Help shape and define the products that Labs is building.
  • Partner with a product engineer in Labs to build new products.
  • Share progress and evangelize work within Labs and across Zapier.
  • As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier.

About Zapier

For the past eight years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: United States or Canada

Our team of 200+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.


  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit-sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees. Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

Apply for this Position