Twilio Finance Manager, R&D

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Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Finance Manager to join the R&D Finance team. This high-visibility role gives you a platform to drive investment intensity and growth. As the Finance Leader to our largest P&L portfolios, your ability to effectively manage all financial reporting, pro forma modeling, strategic assessment during quarterly business cycles and lead long range planning, annual planning processes will determine your success. In addition, this role will require you to build a deep business understanding of engineering concepts, nuances of the telecom industry along with partnering with  GTM teams to clearly communicate the current state of the business and to develop standardized financial & operational measurement. 


The successful candidate will have a demonstrated track record in building and developing best practices in a high ­growth environment. We seek someone who has:

  • 5+ years of relevant analytical and management experience in Tech / SaaS Engineering Finance, FP&A or technology investing (VC/PE/fund).
  • Strong communication; experience presenting to GMs/Senior Leadership.
  • Demonstrated ability to work cross-functionally and in a matrix environment.
  • Exceptional analytical skills and clear thinking; experience building scalable models and processes.
  • Demonstrated track of record in product revenue forecasting, Headcount forecasting, and budget management 
  • Experience in managing financials to meet quarterly/annual targets, setting up standard P&L reporting and variance analysis


As a Manager, R&D Finance you will:

  • BE BOLD: Partner with Engineering Leaders and Operations to drive solid operating cadence and financial discipline
  • BE AN OWNER: Standardize and improve operating/reporting cadences to generate value-added insights and actionable recommendations to drive growth and influence business KPIs
  • NO SHENANIGANS: Report and communicate variances from planned/forecasted results to the Leadership Team on a regular basis
  • DRAW THE OWL: Play finance leadership role in building internal dashboards to enable real-time analytics of product
  • DRAW THE OWL: Support senior leadership in financial analysis of strategic partnerships and M&A opportunities


Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world's telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world's most demanding applications.

Twilio's Super Network team is responsible for providing and managing the telco connectivity and services that power the Programmable Communications Cloud and Engagement Cloud products. We do this by ensuring the network remains healthy, provides the coverage and capabilities customers require and operates in a cost-efficient manner. This places Super Network right at the heart of Twilio businesses and is a key competitive advantage.

The Finance Manager at R&D Finance is a unique role, this person will be partnering with the GM and senior leadership at Super Network  This role has broad scope from top of the funnel metrics to revenue, M&A opportunities, managing operating expenses, and headcount planning strategies.

Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio. Come join us.


We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


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