Posted on February 6th, 2019
GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for Strategic Account Managers to work with our very largest prospects and customers to build great relationships, help them to learn about GitHub and our products and facilitate the buying process. We care about customer success and customer service, and we're extremely passionate about the quality of our work. The ideal candidate will have the aptitude and passion to become a master of GitHub’s product capabilities, underlying technology, and competitive advantages. We are looking for Strategic Account Managers in all of GitHub’s geographical selling markets. The role will report to regional sales management.
New business, strategic selling. Develop plans and resource requirements to close new business within GitHub’s Enterprise prospect market segment and then grow those accounts rapidly within the first 12 months by providing new account services for customer and company success. Provide accurate forecasting for deals and quarterly revenue. Be the primary interface or new prospects and customers.
Risk Management. Identify risk and be decisive to ensure any risk is mitigated.
Network building. Build a solid network at GitHub and within customer and prospect accounts to ensure successful deal conversion. Work crossfunctionally with technical product management, engineering, support, technical sales and professional services to demonstrate the value of GitHub and, in turn, help close business and ensure new customer success.
Manage by influence. Be a consensus builder inside GitHub and within customer and prospect accounts to ensure mutually beneficial outcomes.
Understand GitHub products and solutions. Understand how we enable customers to be successful with our products and services to help them be innovation leaders. Teach customers about their industries and offer unique insights to encourage customers to think differently about their business and discover the true value of working with GitHub. Sell value and provide real ROI analysis with our products and services for prospects and new customers. Be able to work programmatically with prospects and new customers on a set of metrics to show them how to improve their business by properly using GitHub products and services.
Effective communicator and presenter. Be able to present strategic ideas to small and large groups of customers, work off script and be able to answer questions and challenges in live settings with key prospects, new customers and partners.
Deal process, objection handling and driving momentum. Understand how to map prospect and buying processes, help new buyers navigate deals to close, identify deal stakeholders, mobilizers and blockers in order to drive deal momentum to close. Independently and collaboratively strategize for solving deal-level challenges.
GitHub is the developer company. Over 31 million people use GitHub to build amazing things together across 100 million repositories. We make it easier for developers to be developers: to work together, to solve challenging problems, to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.
Collaboration: We believe the best work is done together.
Empathy: We believe in putting people first.
Quality: We believe in setting the standard for excellence.
Positive Impact: We believe in making the world a better place through our work.
Shipping: We believe in creating things for the people using them.
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where over half of our Hubbers work, snack, and create daily. The other half of our Hubbers work remotely in 18 countries across the globe. Here is a complete list of where we can hire!
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Please note that benefits vary by country, if you have any questions, please don't hesitate to ask your Talent Partner.