GitLab Senior Product Manager, Dogfood Coach

Posted on April 29th, 2019

This position is remote based.
 
We're looking for a product manager to make GitLab for GitLab; focusing on internal customers and features they need to better do their job. At GitLab, our goal is to dogfood everything. Communicating and coordinating these efforts can be difficult, especially with our product team organized around DevOps lifecycle stages. This role cuts across all the stages to focus on the needs of the internal customers.
 
 
We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

We recommend looking at our company page and the product handbook to get started.

Responsibilities

  • Drive the product in the right direction
    • Build an effective dogfood roadmap to prioritize features and user experiences that will positively impact usage of the product internally
    • Take high-level feature proposals and internal customer problems and break them into small iterations that engineering can work on
    • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
    • Consider the business impact, ROI, and other implications when taking important decisions
  • Take an active role in defining the future
  • Manage the product lifecycle end-to-end
    • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
    • Rapidly execute dogfooding opportunities by working with engineering to increase internal product usage
    • Contribute to documentation, blog posts, demos, and marketing materials for product features
    • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
    • Manage the uncertainty in an efficient way, adjusting plans to new working conditions
  • Engage with stakeholders in two-way communication
    • Ruthlessly prioritize the needs of internal users
    • Talk to internal customers and engage with them regularly - identify areas of dogfooding opportunity that can also benefit the community
    • Work with the entire Product team to share improvements and best practices
    • Have a strong presence in customer advisory boards and other customer feedback forums to fully understand customer pain points and how these can be solved in the future for internal users
    • Ability to work with and present to C-level executives internally at GitLab

You are not (solely) responsible for:

  • A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it
  • Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible
  • Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

 Requirements

  • 5+ years product management and data analysis experience
  • Excellent written and oral communication skills
  • Ability to think like a CEO to drive success of your product area
  • Fantastic problem solving skills and attention to detail
  • Strong understanding of Git and Git workflows
  • Knowledge of the developer tool space
  • Strong technically: you understand how software is built, packaged, and deployed
  • Passion for design and usability
  • Highly independent and pragmatic
  • Excellent proficiency in English
  • You are living wherever you want
  • You share our values, and work in accordance with those values
  • Strong understanding of DevOps and cloud-native application development
  • Understanding of A/B testing and platforms for doing this testing such as Optimizely
  • Understanding of data analysis and statistics
  • Understanding of data analysis platforms and applications such as Snowplow, Jupyter Notebooks and Looker 
  • Bonus points: understanding of Meltano
  • Bonus points: experience with GitLab
  • Bonus points: experience in working with open source projects 
 
 

Hiring Process

    • Selected candidates will be invited to schedule a screening call with our Global Recruiters
    • Next, candidates will be invited to schedule a first interview with a Product Manager
    • Candidates will then be invited to schedule an interview with our Director of Product
    • Candidates will then be invited to schedule an interview with the an Engineering Manager
    • Candidates will be invited to schedule an interview with our Head of Product
    • Candidates may be asked to schedule a deep dive interview
    • Candidates may be asked to meet with additional team members at the manager's discretion
    • Finally, candidates may interview with our CEO

The compensation calculator for this role can be found here.

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