Posted on February 8th, 2019
Director of People Operations
We are looking for a Director of People Ops to help us grow our People team and play a critical role in shaping the culture of a 100% remote team. Interested in heading a remote team on a mission to help everyone be more productive at work? Then read on…
We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.
Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
You have a passion for People Operations. You have 10+ years of progressive people operations experience in high growth environments and you have a passion for building and growing people teams. Software industry experience a huge plus.
You have helped scale a People Team. We are a fast growing remote company that will double in size this year. A successful applicant will have experience helping scale an organization to over 500 people.
You're a People Ops Pro - You have the ability to influence, engage, and partner closely with appropriate business partners across all levels of the organization in planning, change management and conflict resolution.
You know how to create scalable processes. You have designed and implemented scalable, high-quality operational people programs, processes, and systems
You have strong leadership skills with the ability to foster high levels of accountability through coaching, career development, and performance management.
You know the importance of having a diverse culture. You have experience helping grow a culture within a rapidly growing organization and have helped to create flourishing and diverse communities.
You are a skilled mentor and coach. You realize the best way to grow a team is by helping them to grow themselves. You're able to effectively share your experience and provide a clear framework for growth.
You believe in being a constant learner. You have experience creating a strong learning environment within an organization including developing and implementing successful initiatives for performance management, coaching, learning and development.
You're data-driven. You have an analytical mindset and you know that you have to use data, metrics, and analytics to measure success and make better decisions.
You are a wiz at compensation and benefits - You understand the needs as a company scales and have experience managing costs while staying competitive with salary, benefits, and perks.
You're a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You'll use written summaries and reports to communicate vision, strategy, plans, findings, and results to the engineering and full Zapier team.
For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.
We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.
We believe that with the right tools, you can have big impact with less hassle.
We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.
We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.
The Whole Package
Location: Anywhere in the U.S. or Canada
If you want to work remote, that's great. If you want to work near others, that's cool too. Our team is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.
*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.
How to Apply
We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question.
After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.
Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.
Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.