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Elastic is a search company. We have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Diversity drives our vibe. We unite people across 30+ countries into one coherent team, while the broader community spans across over 100 countries.
Our Support Operations team is responsible for designing, building, and supporting the tools that are foundational to the delivery of the Support Engineer’s role at Elastic. As the framework of Support evolves and expands, we are looking for a Manager to serve, coordinate, support, and nurture our team, in a distributed-first environment. This is an ideal opportunity for someone who is keen to learn and teach, to deconstruct complex workflows and collaborate with multiple stakeholders to deliver a fit for purpose solution and contribute to the Support organisation’s roadmap. We listen, we solve, we guide, and we’re excited to bring on a new team member to join us on this journey.
We're looking to hire team members invested in realizing the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life.
Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.