Zapier Sr. Manager, Agile

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Hi there!

We're looking for a Sr. Manager, Agile to build/manage our new team of Agile Practitioners at Zapier.  We are building the next generation Zapier platform including, but not limited to, moving from monolith to multiple services, working across different departments within the Engineering and Architecture departments, and helping to meet Zapier’s initiatives to democratize automation by making our tools easy to use for our customers. 

Interested in helping teams build the infrastructure and tools that power automation for millions of professionals? Then read on…

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

You're motivated by helping Agilists juggle multiple stakeholders, requirements, and inputs and distill all of it down to a clear set of priorities and implementation plans in order to help teams get great stuff done. 

About You

  • You’ve previously built and managed a team of Agile Practitioners skilled in Scrum and Kanban. You know how to coach Agilists in growing and fine-tuning their agile skills.
  • Your team has helped lead both single teams and multiple coordinated teams through their deliverables.
  • Developing processes to organize multiple work streams is natural to you. You leverage tools to ensure maximum productivity. You know Scrum and Kanban extremely well and are comfortable applying the right agile process to the problem. You aren’t afraid to roll up your sleeves and help.
  • You effortlessly work across department lines to gather feedback, gain traction on solutions, and rally resources to address your needs. You are able to articulate plans, progress, and challenges in both a written and verbal manner to folks of varying technical ability.
  • You’re conversant in SaaS software stacks. APIs, technical documentation, and technical requirements are all familiar territory. 
  • You're adaptable. You've been in fast-growing companies and know-how to build, change, and adapt to the needs of a company as it grows.

Things You’ll Likely Do

Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

  • Help us build up our agile capabilities across our engineering, product, and design (EPD) organizations.
  • Hire and mentor agile practitioners.
  • Work with engineering, architecture, and product stakeholders to build roadmaps for coordinated initiatives.
  • Create and manage a unified system for prioritizing and backlogging work in tandem with the teams in the Systems Engineering organization. Apply prioritization skills when faced with ambiguous product scenarios.
  • Ensure projects are adequately scoped and detailed with clear acceptance criteria for engineers to carry forward with minimal context switching.
  • Communicate challenges/blockers across Product and System zones 
  • Report progress on goals (OKRs) to the greater Zapier team. 
  • As part of our All Hands Support initiative, help customers have the best experience with Zapier as possible.

About Zapier

For the past 8 years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: Planet Earth, preferably UTC-5 - UTC-8

If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 300+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.


  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to USA, Canada, and UK-based employees only.

How To Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.


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