GitLab Billing Specialist (EMEA)

Posted on January 18th, 2019

This position is remote based anywhere in EMEA.

We’re looking for a billing specialist that can manage the invoicing and collection process in its entirety. Specifically, we’re looking for someone to orchestrate and own the customer billing cycle from quote to cash. This role will collaborate with the sales team and at times with customers. Attention to detail and an aptitude for accuracy are critical to being successful.

We are a rapidly growing company which means you must be comfortable working in fast paced atmosphere where juggling numerous priorities and deadlines is the norm. We are also a fully distributed team which means you must be self-driven and a highly effective communicator.

Responsibilities

Completely own and manage the billing process
Work closely with the Sales team on various billing related issues, including quote generation
Assist in cross-functional accounting activities as needed
Resolving customer inquiries in an accurate, timely manner
Identify process and system improvements to streamline the revenue cycle
Responsible for owning and administering sales commissions using Xactly
Communicate process improvements by routinely and frequently updating our handbook and training the sales team.
Financial reporting and analytics of sales figures and A/R data
Proactively monitor aging reports, following up on delinquent accounts and managing A/R collections
Provide sales and billing reports to upper management as needed
Ability to take on side projects related to internal initiatives

Requirements


Proven ability to fully utilize the Zuora platform from quote to cash collection
Experience with Salesforce CRM
Experience billing in a high-volume environment
Deep understanding of subscription billing
Superior attention to detail
Excellent computer skills, self starter in picking up new and complex systems
Strong knowledge of Google Apps (Gmail, Docs, Spreadsheets,etc).
Slack is a plus but not necessary
Bonus points: experience with Xactly
Bonus points: experience using NetSuite
Bonus points: experience working with distributed teams

 Additional details about our process can be found on our hiring page.

The compensation calculator for this role can be found here.

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